Troubleshoot Known Issues
Read theme documentation included in your download package for more information
[1] Can't edit navigation menu (page tabs):
When I try to edit the title of the top menu, it keeps jumping to somewhere else on the page. It doesn't allow me to edit.
Solutions:
This happens because the navigation links at the top are anchored links meaning that they are designed to jump (scroll) to a section within that page when clicked on. Below are some solutions:
METHOD #1:
When I try to edit the title of the top menu, it keeps jumping to somewhere else on the page. It doesn't allow me to edit.
Solutions:
This happens because the navigation links at the top are anchored links meaning that they are designed to jump (scroll) to a section within that page when clicked on. Below are some solutions:
METHOD #1:
- Click and hold the texts for a second (don't just click and release),
- If still jumped down the page, scroll back up without clicking anything.
- you will see 3 options for: Go to link - Change - Remove,
- click remove. That will remove the link and allow you to edit/update the texts.
Details:
Click on the link and you will see 3 options: Go to link..., Change and Remove. Click "remove". That will remove the link allowing you to type freely. You don't need to link back. Refresh your editor or publish your website and you will see that the link has been applied again. Removing the link does not unlike the tab, it's only to allow you type in at that moment.
METHOD #2:
- Right-click on the link to trigger the edit cursor,
- Click anywhere outside the page (such as your browser tab),
- then edit/update the texts.
[2] Going from page to page:
How do I navigate from page to page within the editor? There's no page menu to click on.
Solution:
How do I navigate from page to page within the editor? There's no page menu to click on.
Solution:
- Click Pages
- Click on the page you wish to visit
[3] Can't see any Contents:
After installing theme, I cannot see any of the contents I saw on the demo of this theme.
Solution:
This is because weebly themes do not have contents, your website does. The contents you see on your website now and the ones you will eventually build are all located on your website, not the theme. This is why when and if you decide to change from one theme to another, your contents are not lost.
Learn more about this issue Request Contents
After installing theme, I cannot see any of the contents I saw on the demo of this theme.
Solution:
This is because weebly themes do not have contents, your website does. The contents you see on your website now and the ones you will eventually build are all located on your website, not the theme. This is why when and if you decide to change from one theme to another, your contents are not lost.
Learn more about this issue Request Contents
[4] One page website without hamburger menu:
My website is going to be one page only. How do I remove the hamburger menu (the 3 lines on the top right)?.
Solution:
Follow below instructions to copy and paste a code.
My website is going to be one page only. How do I remove the hamburger menu (the 3 lines on the top right)?.
Solution:
Follow below instructions to copy and paste a code.
- Click Theme, click EDIT HTML/CSS.
- Scroll down to STYLES, click Custom.less.
- Copy and paste below code on custom.less
- click SAVE.
.menu-toggle-trigger {
display: none !important;
}
.header-cart {
right: 0 !important;
}
display: none !important;
}
.header-cart {
right: 0 !important;
}
[5] Bullet Points (Unordered Lists):
My texts with bulleted lists do not have the stylish arrows.
Solution:
You must have turned off the last theme option that reads "Don't Touch". Follow below instructions to fix it:
My texts with bulleted lists do not have the stylish arrows.
Solution:
You must have turned off the last theme option that reads "Don't Touch". Follow below instructions to fix it:
- Click Theme, click Theme Options.
- Scroll all the way down to the last theme option and make sure that Don't Touch !!! is turned on.
- Have another look to see if it's fixed.
[6] No read more button on blog:
My blog page doesn't show read more button. I have tried both the blog grid and blog list but it shows full posts.
Solution:
It's because you haven't added the Read More Break element to your blog posts. Click here to learn how to add it.
Take Note:
You need to keep your first text element (the one before "read more" break) very short so that the blog columns look brief and neat as seen on theme demo.
My blog page doesn't show read more button. I have tried both the blog grid and blog list but it shows full posts.
Solution:
It's because you haven't added the Read More Break element to your blog posts. Click here to learn how to add it.
Take Note:
You need to keep your first text element (the one before "read more" break) very short so that the blog columns look brief and neat as seen on theme demo.
[7] Footer Links:
How can I build the footer links?
Solution:
How can I build the footer links?
Solution:
- Add TEXT element to footer and click to type your links one per line.
- Click on each link (each line) and format with bullet points (unordered lists).
- Select each list item and click on the link icon to link to page, file, phone, email, etc.
[8] Star ratings:
I added a blockquote element and I can see the quote icon (which I like) but I cannot see the star ratings below customer name. How do I get this?
Solution:
The star rating are available as html widget that you can insert to any part of your pages using the EMBED CODE element. See theme documentation for step-by-step guide.
I added a blockquote element and I can see the quote icon (which I like) but I cannot see the star ratings below customer name. How do I get this?
Solution:
The star rating are available as html widget that you can insert to any part of your pages using the EMBED CODE element. See theme documentation for step-by-step guide.
[9] White Color:
I cannot seem to get the theme options color selector to be white. I drag the small circle in the color box all the way to top left where white is but it still doesn't show white.
Solution:
To get white color using the color selector, type in #fefefe as color code, then click away.
I cannot seem to get the theme options color selector to be white. I drag the small circle in the color box all the way to top left where white is but it still doesn't show white.
Solution:
To get white color using the color selector, type in #fefefe as color code, then click away.
[10] No Scrolling Arrows:
I cannot see any of the scroll up and down arrows seen on the demo website.
Solution:
There are two possibilities here:
In the case of #2 above, you need to add arrows into each section element you have. The arrows are available as widget that you need to copy and paste using the EMBED CODE element. Open documentation folder and read theme documentation included in your download package for instructions on how to add those arrows.
I cannot see any of the scroll up and down arrows seen on the demo website.
Solution:
There are two possibilities here:
- You're within website editor. The scroll up and drown arrows are hidden on website editor. You will see them on published website.
- You're using an header type with Weebly sections. That's to say, you're building your sections using Weebly section element.
In the case of #2 above, you need to add arrows into each section element you have. The arrows are available as widget that you need to copy and paste using the EMBED CODE element. Open documentation folder and read theme documentation included in your download package for instructions on how to add those arrows.